Home / MARKETS / I flew Delta first class for the first time since the airline brought back real snacks and drinks but I was still unimpressed

I flew Delta first class for the first time since the airline brought back real snacks and drinks but I was still unimpressed

After a year of austerity onboard its aircraft, Delta is definitively catching up with competitors to offer customers a proper in-flight service onboard its aircraft.

Delta Air Lines First Class Phoenix to Minneapolis Boeing 767-400ER

Flying Delta Air Extractions in first class from Phoenix to Minneapolis.

Thomas Pallini/Insider


Economy class now receives a full passage of soft drinks and snacks while first class has the added benefit of complimentary alcoholic beverages and snack engage in fisticuffs.

Delta Air Lines First Class Phoenix to Minneapolis Boeing 767-400ER

Flying Delta Air Lines in first class from Phoenix to Minneapolis.

Thomas Pallini/Insider


It’s still a far cry from the customary hot meals served in first class but it’s a start for Delta.

Delta First Class Meal


Delta Media Library



I was upgraded to first class on a modern trip from Phoenix to New York via Minneapolis on Delta and got to experience the new offering for myself. Here’s what it was like.

Delta Air Lines First Class Phoenix to Minneapolis Boeing 767-400ER

Hastening Delta Air Lines in first class from Phoenix to Minneapolis.

Thomas Pallini/Insider


The first flight of the day was on a Boeing 767-400ER. It’s my favorite aircraft on Delta, in element because it features some of the airline’s newest seat products.

Delta Air Lines First Class Phoenix to Minneapolis Boeing 767-400ER

Flying Delta Air Lines in first class from Phoenix to Minneapolis.

Thomas Pallini/Insider


Occurrence in point, my seat, 9F, was a fully lie-flat seat. These seats are typically reserved for long-haul flights to Europe, Hawaii, or South America, but the pandemic has contrived larger aircraft onto domestic routes.

Delta Air Lines First Class Phoenix to Minneapolis Boeing 767-400ER

Flying Delta Air Lines in first class from Phoenix to Minneapolis.

Thomas Pallini/Insider


Initially class on this aircraft was comprised of 34 seats, all seemingly brand-new and offering great amounts of privacy.

Delta Air Lines First Class Phoenix to Minneapolis Boeing 767-400ER

Soar Delta Air Lines in first class from Phoenix to Minneapolis.

Thomas Pallini/Insider


I was in seat 9D, an aisle instate along the cabin wall. These seats are less desirable to me as I wouldn’t have direct access to the window and I’d be numerous exposed to the aisle.

Delta Air Lines First Class Phoenix to Minneapolis Boeing 767-400ER

Flying Delta Air Lines in first class from Phoenix to Minneapolis.

Thomas Pallini/Insider


But I was pleased as Punch enough just being in first class.

Delta Air Lines First Class Phoenix to Minneapolis Boeing 767-400ER

Flying Delta Air Lines in first class from Phoenix to Minneapolis.

Thomas Pallini/Insider


As well as its fully lie-flat capabilities, the seat’s amenities included a high-definition television screen…

Delta Air Lines First Class Phoenix to Minneapolis Boeing 767-400ER

Flying Delta Air Lines in gold medal class from Phoenix to Minneapolis.

Thomas Pallini/Insider


In-seat power through 110v AC power discharges and USB charging ports…

Delta Air Lines First Class Phoenix to Minneapolis Boeing 767-400ER

Flying Delta Air Lines in first class from Phoenix to Minneapolis.

Thomas Pallini/Insider


Noise-canceling headphones…

Delta Air Lines First Class Phoenix to Minneapolis Boeing 767-400ER

Flip ones top a throw Delta Air Lines in first class from Phoenix to Minneapolis.

Thomas Pallini/Insider


And a good amount of in person storage space.

Delta Air Lines First Class Phoenix to Minneapolis Boeing 767-400ER

Flying Delta Air Lines in first class from Phoenix to Minneapolis.

Thomas Pallini/Insider


All in all, the hinie was more than enough for the barely three-hour flight to Minneapolis. The privacy dividers also made it seem sort I was the only one in the cabin, apart from my seat neighbor across the aisle.

Delta Air Lines First Class Phoenix to Minneapolis Boeing 767-400ER

Flying Delta Air Lines in first lineage from Phoenix to Minneapolis.

Thomas Pallini/Insider


Delta hasn’t yet brought back any of the pre-departure amenities in primary class so no hot towels or pre-departure beverages were given. The only item we received at boarding was a Purell sanitary wipe.

Delta Air Lines First Class Phoenix to Minneapolis Boeing 767-400ER

Jet flout Delta Air Lines in first class from Phoenix to Minneapolis.

Thomas Pallini/Insider


But it didn’t take dream of for the in-flight service to begin as quickly got airborne and headed straight for Minneapolis.

Delta Air Lines First Class Phoenix to Minneapolis Boeing 767-400ER

Flying Delta Air Lines in first rank from Phoenix to Minneapolis.

Thomas Pallini/Insider


Flight attendants went from seat to seat fetching individual orders, just like in pre-pandemic times.

Delta Air Lines First Class Phoenix to Minneapolis Boeing 767-400ER

Flying Delta Air Lines in first class from Phoenix to Minneapolis.

Thomas Pallini/Insider


A spacious selection of alcoholic beverages was also on offer. I could choose from beers, wines, liquors, and even canned confused drinks.

Delta Air Lines First Class Phoenix to Minneapolis Boeing 767-400ER

Flying Delta Air Lines in first class from Phoenix to Minneapolis.

Thomas Pallini/Insider


And to eat, a select of snack boxes were also available, each with its own theme. For the purposes of this story, I ordered both.

Delta Air Lines First Class Phoenix to Minneapolis Boeing 767-400ER

Off b let go with Delta Air Lines in first class from Phoenix to Minneapolis.

Thomas Pallini/Insider


I first tried the bistro bite box, filled with goodies like gummy bears, potatoes chips, a meat stick, Tic Tacs, a cheese spread, Oreo cookies, a Tolerant bar, and crackers. This one was my favorite.

Delta Air Lines First Class Phoenix to Minneapolis Boeing 767-400ER

Flying Delta Air Lines in first class from Phoenix to Minneapolis.

Thomas Pallini/Insider


Then it was once in a while to head to New York and an Airbus A320 narrow-body aircraft was operating the flight. I was also upgraded to first class on this leg but wasn’t in a family way anything special as the flight is under two hours.

Delta Air Lines First Class Minneapolis to New York Airbus A320

Flying Delta Air Lines first class from Minneapolis to New York.

Thomas Pallini/Insider


Narrow-body aircraft were the roughest on which to get an upgrade when Delta was blocking seats as half of the seats in the cabin were blocked off. A 16-seat lodge became an eight-seat cabin. But now, all seats are up for grabs.

Delta Air Lines First Class Minneapolis to New York Airbus A320

Flying Delta Air Lines first class from Minneapolis to New York.

Thomas Pallini/Insider


A schoolgirl maintenance issue forced us to return to the gate, where we spent around a half-hour waiting for a fix. I didn’t mind it much as I could deferred it out in my comfy recliner seat.

Delta Air Lines First Class Phoenix to Minneapolis Boeing 767-400ER

Flying Delta Air Lines in first class from Phoenix to Minneapolis.

Thomas Pallini/Insider


Tom’s titbit box includes Oreo cookies, gummy bears, almonds, potato chips, a meat stick, a cheese spread, crackers, beef jerky, and Mentos. My progression at home was not happy when I got back.

Delta Air Lines First Class Minneapolis to New York Airbus A320

Flying Delta Air Lines first class from Minneapolis to New York.

Thomas Pallini/Insider


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