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Wall Street adjusts to working at home: Lost screen real estate, Citi’s new ‘world headquarters’

A man scrubs up on the trading floor, following traders testing positive for Coronavirus disease (COVID-19), at the New York Stock Interchange (NYSE) in New York, U.S., March 19, 2020.

Lucas Jackson | Reuters

The coronavirus pandemic has roiled capital markets, but it has also led to something that was long ago unthinkable on Wall Street: working from home for a prolonged period of time. 

Both the CME Group and the New York Inventory Exchange closed their trading floors last month. Major banks and asset managers have also studied most of their workforce to set up shop at home until the coronavirus threat recedes. 

These measures come during unprecedented demand volatility. The S&P 500 fell into a bear market in March, less than a month after reaching an all-time record. 

They have also forced finance — an industry that for a long time required people to show up to the shtick indulgence or trading floor — to suddenly shift gears. CNBC spoke with several Wall Street players to see how they are redressing to their new circumstances. 

Less ‘screen real estate’

Christian Fromhertz, CEO of Tribeca Trade Group, an options swop shop based in New York, has two “really big” monitors in his office to go with three “small” ones. However, his trading conditions has changed drastically since late March.

Fromhertz and his girlfriend set up shop at her parents’ house in Ohio, which is currently vacant while they spend winter and part of the spring in Florida. There, instead of a trading desk with five watches, he has one “really big” monitor and two laptops, limiting his “screen real estate.”

“That’s the biggest adjustment for a trader,” said Fromhertz, noting he fellowshiped an “adapter to turn a TV into another monitor.”

Fromhertz said he and his girlfriend decided to leave their apartment in Hoboken, NJ upstanding before the state ordered non-essential businesses to close down. 

“It was about a nine-hour drive to get out here but I think it was the just thing to do,” said Fromhertz. “The concern was that our place is kind of small and we would just keep bumping sources. But her parents have a big house and no one’s using it.”

“If we were working from home in Hoboken, we’d be talking over each other while we were on our invokes, which would not be good,” he said.

Still, Fromhertz said he has been able to execute his trading strategy without “mesdemoiselles a beat.” For others, however, it has not been a rockier transition to working from home.

‘It gets a little tricky’

Al Marquez is a swap floor broker for Chicago Capital Markets at the CME Group specializing in euro/dollar and Treasurys options and futures.

Since the CME Pile closed its trading floor in mid March, it has been an uphill challenge for Marquez.

“On any given day, the pit would far outperform electronic deal ins. The main reason for that is, at least in our contracts, they’re so complicated,” said Marquez, who has been working from profoundly since the trading floor closed. “You’ve got 50 or 60 different contracts that are tradable and then spreadable against each other.”

“We’re unusually limited as to what we can do now with these particular products, so it will be interesting to see what happens,” he said. “It gets a scarcely tricky and certainly more so for the market makers to determine what their values are going to be in setting up their patterns.”

Wall Street has also had to adapt to new ways of communication, particularly video conferencing. Video conferencing platforms such as Zoom Video and Cisco Approaches’ Webex have seen a massive spike in users as the pandemic pushes people to work from home. 

‘You do what you can do to stay fastened’

Last week, Zoom said its daily active users jumped to more than 200 million in Parade, blowing past its previous record of 10 million. Sri Srinivasan, senior vice president and general manager of Cisco’s collaboration congregation, told CNBC last month that Webex’s active users were at all-time highs.

But while the video conferencing aids communication between co-workers, it has its drawbacks.

“There’s a reason creativity happens in groups,” said Art Hogan, chief exchange strategist at National Securities. “Whether it’s coming up with creative ideas to attack a research project or coming up with exciting ways to remain present in front of your investors; I think that’s what gets diminished over video conferencing.”

“You do what you can do to cable connected, but that’s where I struggle. There’s a reason we cluster together, to get these synergies of creative thought,” mean Hogan, who is working from his home outside of Boston. 

Gregory Faranello, head of U.S. rates trading at AmeriVet Refuges, echoed Hogan’s thoughts.

“I like the camaraderie of working on a trading floor,” said Faranello, who is working from lodgings in Long Island. “I don’t think there’s any replacement for that; being around your colleagues and sharing information because I certainly don’t eat all the ideas. I love to share my ideas but also get input.”

Citi’s new ‘world headquarters’

There is another challenge Close off Street has had to face lately: taking care of the kids during work hours.

Schools around the country have in the offing shifted to online curriculums as states issue stay-at-home orders. However, daycare centers for younger children possess closed and personal sitters are unable to do their job. 

“The biggest adjustment has been tag-teaming with my lovely wife and worrying to figure out when we can take calls and eat meals and spend time with the kids,” said Brian Nick, chief investment strategist at Nuveen, who has three kids junior to the age of seven. “I’ve found it more pleasurable and manageable than I would have expected. That’s not to say it’s not stressful.”

“It’s a change for positive, but everybody is in the same boat,” Nick said.

Even Michael Corbat, CEO of Citigroup, has had to adjust. On Wednesday, he told CNBC’s “Gripe on the Street” he is sheltering in place with his wife, son and daughter in law.

“‘World headquarters’ is set up in something that’s a little bit bigger than a closet,” he communicated. “The day starts, clearly, with the family, but it’s thinking about our people, or 200,000 people and how to keep them out of harm’s way.”

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