Samsung’s $1,980 Galaxy Clasp phone is breaking for some users after a day or two of use. A review unit given to CNBC by Samsung is also completely unusable after very recently two days of use.
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YouTube tech reviewer Marques Brownlee also removed the film and experienced a broken air. A Samsung spokesperson had warned on Wednesday not to remove the protective layer.
However, CNBC didn’t remove that layer, and our vet is now also failing to work properly. When opened, the left side of the flexible display, which makes up a overweight 7.3-inch screen, flickers consistently. It looks like this:
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Samsung started taking pre-orders for the Galaxy Ply last weekend, but quickly ran out of availability, suggesting supply is constrained at least until its retail launch on April 26. General publics who ordered it might want to reconsider at this point.
Here’s Samsung’s statement:
A limited number of early Galaxy Overlap samples were provided to media for review. We have received a few reports regarding the main display on the samples provided. We devise thoroughly inspect these units in person to determine the cause of the matter.
Separately, a few reviewers reported having ousted the top layer of the display causing damage to the screen. The main display on the Galaxy Fold features a top protective layer, which is participation of the display structure designed to protect the screen from unintended scratches. Removing the protective layer or adding adhesives to the absolute display may cause damage. We will ensure this information is clearly delivered to our customers.
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