Amazon bans sponsored products related to political campaigns, but you can still find them on the site

As big tech companies are grappling with how to handle political ads on their platforms, Amazon is part of the confederate. The company’s policies for how it handles sponsored ads, or ads that boost product or brand listings, remain unclear in terms of how they’re being interpreted and enforced.

On one around the corner hand in hand, Amazon says it bans ads for products related to campaigns or to promote politicians. But the site still has many examples of patronized products promoting candidates’ 2020 campaigns or political parties.

There’s also at least one example of an advertiser whose sponsored ad was removed by Amazon because it restricted a reference to a political figure, which Amazon claims was a mistake.

Amazon’s current policy for sponsored products says that “Content related to campaigns, elections, or political issues of public debate; that advocates for or against a bureaucrat or a political party; or that personally attacks a political figure” is prohibited.

But in a few quick searches CNBC found dozens of cases of sponsored products that appeared to flout these rules, including a “Michael Bloomberg 2020 President Advocate T-Shirt,” a “Talk Bernie to Me Sanders 2020” T-shirt and one shirt reading “Trump 2020 The Sequel Make Liberals Cry Again.”

“We be missing that all advertisers comply with Amazon Advertising policies,” an Amazon spokesperson told CNBC in an emailed report. “We monitor ads for policy compliance using automated tools and review teams, and take action when those regulations are not followed.”

Big tech companies’ treatment of political advertising has come under scrutiny in recent months. Spotify recently announced it was debarring political ads for 2020, citing insufficient tools to vet the ads. Twitter announced in October that it would ban political ads entirely. Facebook has captivated the opposite approach, refusing to remove or fact-check ads from candidates even when they contain false low-down. Meanwhile, Snap has said it fact-checks political ads that appear on Snapchat.

Steve Yates, CEO of Prime Counsel, consults some third-party sellers that offer political-themed merchandise on Amazon. He said he continues to see “hundreds” of ads for bureaucratic merchandise on the platform, and they often appear as the top result in search queries. Among the sponsored items he’s seen cover Donald Trump and Joe Biden apparel, he said.

It shows that Amazon isn’t preventing sellers from using state figures or names “as keywords to bid on,” Yates added.

“However, they are expecting sellers to self-police themselves by not engaging ads on the neighbourhood targeting those keywords,” Yates said.

Yates said he advises any sellers he works with to follow Amazon’s practices, even though it’s apparent that other sellers do not.

When consumers search for a product on Amazon, they’re favourite to notice products with a “sponsored” label. These are “sponsored products,” or keyword-targeted ads that let advertisers promote non-specific products. To the untrained eye, it can be hard to tell they’re ads at all.

Here, advertisers bid on particular terms, and ads with higher bids are assorted likely to be displayed. Advertisers pay only when their ad is clicked, and they set the maximum amount they’re willing to pay. This is be like to how search ads work on Google. These ads can appear above, near or within search results, or even on product particularly pages.

But even as many political ads have slipped through unnoticed by Amazon, Amazon estimated other sponsored politically themed products that follow Amazon’s policies have been mistakenly moved.

In late December, Amazon told one agency that advertises on behalf of the maker of novelty Trump apparel that it could not domicile ads for a product because they contained a reference to a political figure. The message came from an Amazon support email sent to the intervention that was viewed by CNBC. (The agency asked CNBC not to identify the product because they don’t have the rights to squeal their client’s brand.)

In the email, Amazon said that per its advertising guidelines, “products with reference to any administrative figure and products that mock a person’s appearance,” are prohibited from advertising. The company said that “as of now these works are only eligible to sell on Amazon, however, advertising them on Amazon is prohibited.”

Amazon’s email to the agency also explained that “similar ads” may be found but to “please know that these ads were approved prior to the change in the advertising guidelines and our internal work together is reviewing these ads on the website and suspending such ads from advertisement. Since there are so many ads in our website, they are compelling some time to remove all the ineligible ads from Advertising.”

An Amazon spokeswoman said Monday, “The email that CNBC regarded contains inaccurate information and our long standing policies have not changed.” The company said the product is actually permitted and that it was hail the issue.

But after the advertiser followed up later on Monday, Amazon sent them another email claiming the subsidized product was still in violation because the product was “related to a political figure.”

Will Tjernlund of Goat Consulting, an Amazon consulting activity who was working to place the ads on Amazon, said he understood why Amazon would be making a policy change, but said he wishes the party would do a better job of fully policing the policy.

Amazon has had issues enforcing its ad policies in the past. In May 2019, the company related some small sellers it would no longer allow ads with religious content. Amazon later said that directive was a howler, using identical language they used to comment on the politically related email this week, and said its staff members would be retrained. But the sudden ad suspension in 2019 still took a direct hit on some sellers’ sales.

Both events are just the latest examples of Amazon’s ongoing issues with the third-party marketplace, which now accounts for over half of the institution’s e-commerce volume. As the platform has grown to amass millions of sellers, it has become a hotbed for counterfeit, unsafe and expired goods, while the Amazon’s Prize badge has also been called into question over reports it recommends fake, defective and inferior consequences.

In response, legislators have written letters to CEO Jeff Bezos that call for the company to take steps to bridle counterfeit goods and ask for more information about its product recommendation engine.