FedEx has a new maintenance aimed at helping ease the returns process for merchants and e-tailers.
Memphis-based FedEx Corp. announced Monday, Cortege 19, the launch of FedEx Returns Technology. The new offering is intended to supply companies “complete visibility into returns.” Via this service, distributors can track shipments, manage inventory and analyze trends and customer behavior.
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“Payments have rapidly evolved into a critical factor second only to outlay, in satisfying today’s e-commerce customers,” said Ryan Kelly, elder vice president of FedEx Supply Chain, in a release. “FedEx Recurs Technology bridges the gap between digital and physical, allowing merchants to mark off a returns strategy that works for their business model and for their clients.”
Customers are able to drop off returns that can be inspected and packed by virtue of FedEx Returns Technology at 1,700 participating FedEx Office discoveries across the U.S. Some customers could also see a faster credit refund as a development.
This news comes in the wake of a huge announcement from the logistics and performance company, that it plans to invest $1 billion for modernization updates to its Memphis SuperHub. That reckon is expected to start in 2019 and finish in 2025.