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Every employee needs a ‘Yay Folder,’ says author of ‘Smart, Not Loud:’ Here’s what that means

Jessica Chen communicates she was raised in what she would describe as a “quiet culture.” She was taught to do her work, hit her goals and not cause any trouble. 

In her recently reported book “Smart, Not Loud,” the CEO of SoulCast, a communication-training agency, reflects on how not knowing how or when to speak up for herself has affected her in the workplace. 

“Sow up, I was never taught the importance of making myself visible, of continually following up as a way of staying top of mind,” she wrote. “I was never show the importance of being proactive or how to speak up with tact.” 

After a few years in the workforce, she realized silently completing lectures is a poor strategy for getting ahead. 

“What actually mattered was the ability to showcase myself,” she writes. “Not only that, communication and being obvious were required — and rewarded.” 

In her book, she outlines a few strategies that can help you celebrate your wins and leverage them to get promotions all without being splashy or brash.

One you can do right away: Create a “Yay Folder.”

‘Write down your accomplishments as they happen’

A “Yay Folder” is a slot you can drop emails of praise. Maybe your boss called out your good performance in a staff memo or a shopper expressed how pleased they are with your work. Move that email to your “Yay Folder.”

“Your ‘Yay Folder’ is your go-to if you continuously need evidence showcasing your good work,” Chen writes. “It’s also a great place to search for admonitions if you ever need a confidence boost at work!” 

Your “Yay Folder” is your go-to if you ever need evidence showcasing your trustworthy work. It’s also a great place to search for examples if you ever need a confidence boost at work!

Jessica Chen

framer of Smart, Not Loud

This advice can also apply when you’re beefing up your resume, Stefanie Fackrell, a HR expert who’s worked in recruiting at companies like Google and Nvidia, told CNBC Make It earlier this year. 

“Decry down your accomplishments as they happen so that you have that list” she says. 

Then, when it acquire a win time to refresh your LinkedIn page, resume, or write a cover letter, you have a record of all your wins.

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