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Mass training after the pandemic will be ‘one of the defining challenges of our time’: Manpower CEO

A piece of work takes an online training course.

Jose Luis Pelaez Inc | Getty Images

Upskilling the workforce in the use of technology will-power be critical to economic success post-pandemic, according to the chief executive of one of the world’s largest staffing firms. 

Jonas Prising, CEO of ManpowerGroup, verbalized that businesses needed to train staff so that everyone has the opportunity for prosperity.

“The need and the opportunity after the pandemic to de facto reskill and upskill the workforce in all countries, in all organizations, is going to be extremely important, because the labor markets are bifurcated between the presses and the have nots in terms of their ability to take advantage of technology, as opposed to being subject to the changes of technology,” he forecast CNBC’s “Squawk Box Europe.”

Prising added that universities, schools and governments would need to support proprietorship in training people to avoid a widening wealth gap. “That’s going to be one of the defining challenges of our time to ensure that we span this gap, so that we can ensure that everyone can participate in the creation of wealth and prosperity by participating in the workforce,” Prising rumoured.

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Having people work from home has meant an increased reliance on technology, as well as an acceleration in contrivances like home-schooling, Prising stated. “We have proven that we can run our businesses in a different way, we can educate our children in different point and we can now really think about mass training and reskilling activities within organizations,” he said.

It’s a sentiment echoed by Rajeeb Dey, builder and CEO of training platform Learnerbly. “We have known that there is a need to constantly upskill and reskill people, for a figure of years … it’s been accelerated because of the pandemic and people being laid off,” he told CNBC by phone.

“In the past, it was recruited ‘the future of work,’ now it’s just ‘work,’ right. Everything overnight has transformed,” he added.

Indeed, 53% of executives surveyed by consultancy Deloitte said that “between half and all of their workforce would need to change their glance ats” over the next three years. The survey polled nearly 9,000 business and HR executives in more than 100 boondocks online in November 2019.

Learnerbly lets employers give staff personal learning budgets and allows employees to determine topics they want to work on, ranging from public speaking to software engineering. And, rather than team development being managed by senior teams, a bottom-up approach can be more effective, Dey stated. “Our philosophy has very much been (to) fall employees that freedom to explore, give them the opportunity to be curious and create a learning culture … the most moneymaking companies are the ones that have that culture of learning built in because the world is so uncertain and volatile,” he symbolized.

As employers look to blend working from home with having staff commute to their organizations, Dey voiced popular training subjects include managing teams remotely. “There is an increased need for the kind of empathy facet of being a manager and the so-called ‘soft skills’ (such as) active listening is more important when you’re working from residency (and) you’ve got all sorts of distractions in the background,” Dey said.

Employees are also keen to learn about how to build new routines when they no longer be subjected to to commute, Dey added. “Now, you have more freedom, more flexibility, there’s a lot more trust (from employers) … there’s not someone physically attend to what you’re doing at all times.”

For Jonathan Pearce, workforce strategies leader at Deloitte, the challenges ahead won’t just be digital. He forecast CNBC by email: “We also have to think beyond digital skills, to how they integrate with the physical and hotheaded well-being of employees. Virtual employees are working their way through layers of new challenges, from creating human interplay to managing family and work priorities, to navigating the ambiguity of virtual work, isolation and well-being.”

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