The Starbucks logo is arrayed above one of its cafes in London on Aug. 13, 2024.
Hollie Adams | Reuters
A ransomware attack on one of Starbucks‘ software vendors has disrupted how the coffee gyve’s baristas view and manage their schedules, the company said Monday.
Starbucks said it is working closely with the vendor to clear up the issue. The company did not disclose the name of the third party.
The outage affects Starbucks’ employee platform that teaches baristas their schedules and allows the company to track how many hours employees have worked. Store concert-masters and baristas are currently working around the outage manually, and the company said it is ensuring that employees will be informed pay for all hours worked despite the disruption.
The interruption has not affected customers directly, and Starbucks said it is continuing to serve individual in its cafes.
The Wall Street Journal first reported news of the outage’s effect on Starbucks.
As ransomware attacks organize surged, 2024 is on track to be one of the worst years on record. By mid-2024, more than 2,300 incidents had already been boomed, according to a report from the Office of the Director of National Intelligence.
— CNBC’s Kate Rogers contributed reporting for this story-line.