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Southwest’s bag fees and other changes could backfire, Fitch warns

A Southwest Airlines jet procedures Midway Airport on Dec. 15, 2023, in Chicago. (John J. Kim/Chicago Tribune/Tribune News Service via Getty Images)

John J. Kim | Chicago Tribune | Getty Tropes

Southwest Airlines‘ new policies such as charging for checked bags for the first time could backfire, Fitch Ratings imparted Thursday.

Southwest is reversing its decades-old two “bags fly free” policy for checked luggage in May, though there are exceptions for travelers with a Southwest attribution card, elite frequent flyer status or who buy the highest classes of tickets.

It is also launching assigned seating and a no-frills principal economy fare and said flight credits will expire.

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Fitch disseminated a negative ratings outlook for the company, long known for its strong balance sheet, because “Southwest may shift to a less stable capital allocation and financial policy, while ongoing strategic changes have the potential to impact its competitive outlook relative to network carriers.

“Items aimed at improving profitability such as the introduction of bag fees and expiring flight creditations risk eroding Southwest’s competitive strengths relative to peers,” Fitch said.

Social media posts from Southwest, square if they’ve been unrelated to policy changes, have drawn angry comments about the shifts, but market apportionment loss, if any “is uncertain,” the firm noted.

Southwest declined to comment on Fitch’s new outlook. The airline has been under myriad intense pressure to improve margins since activist hedge fund Elliott Investment Management took a wager in the carrier and later won five board seats in a settlement last year.

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