Home / MARKETS / ‘It feels like we’re just not cared about’: Healthcare staff speak out about how the UK’s chaotic vaccine rollout means they’re treating patients without getting the vaccine themselves

‘It feels like we’re just not cared about’: Healthcare staff speak out about how the UK’s chaotic vaccine rollout means they’re treating patients without getting the vaccine themselves

  • The UK control says it will vaccinate all health and social care workers by February 15.
  • This is looming closer, and many blue-collar workers still don’t know when they’re getting the shot.
  • Five frontline workers spoke to Insider about being sinistral in limbo.
  • Visit Business Insider’s homepage for more stories.

Healthcare workers in the UK are getting increasingly frustrated at not clever when they’ll get their first shot of a COVID-19 vaccine.

This includes testing center workers and devotee doctors who don’t know where they fall on the priority list, and fear they may fall through the cracks utterly.

The UK government said its “top priority” is to ensure the 15 million people in its most at risk categories have access to their initial dose by February 15.

As well as people who are vulnerable because of their age and health, this group also includes residential, strength, and social care workers, with care home residents and the staff who work with them being greatest on the priority ranking.

This followed guidance from the Joint Committee on Vaccination and Immunization (JCVI), an independent medical assembly, that advised the government to prioritize protecting health and social care staff alongside preventing deaths from COVID-19. The superintendence is working to rapidly give out the vaccine, and rolled out a risky and untested strategy of administering as many first doses of it as tenable by delaying when people will get their second shot.

But frontline workers, including some who work for the NHS, press told Insider they haven’t been contacted yet about their first dose, and are having to treat long-sufferings despite not being protected themselves.

In one case, student doctors on placement in hospitals – including some in COVID-19 dependant fend offs – were told to cancel their vaccination appointments so that staff could get their shots first.

This produces as increasing numbers of healthcare staff are testing positive for COVID-19.

Earlier this month the British Medical Affiliation (BMA) reported that more than 46,000 hospital staff were off sick with COVID-19, per The Paladin. And at some hospitals more than one in seven staff are off work sick, Dr. Tom Dolphin, an anaesthetic consultant in London, make knew Insider’s Kate Duffy. 

NHS staff protest

NHS workers from St Thomas’s Hospital hold up a sign telling Prime Minister Boris Johnson he ‘be compelled go’ during a protest at the gates of Downing Street against cuts to healthcare on January 14, 2021

Guy Smallman/Getty Images


This specifies healthcare staff may have to treat more patients than usual or work longer hours. A survey by the BMA appeared that two-thirds of respondents regularly had to work additional hours during the pandemic, and almost half said their piece had caused or exacerbated emotional distress, depression, anxiety, and other mental health conditions.

The BMA is urging the government to make safe all frontline staff get the shot as soon as possible, both for their own protection and to relieve the wider burden on the NHS of staff set up to self-isolate. To keep services afloat, all healthcare workers must be vaccinated by the end of January, Dolphin added.

But people are get the show on the road through the cracks. As of January 11, 43% of London’s ambulance and hospital workers – including nurses, admin staff, and cleaners – hadn’t been advanced a COVID-19 vaccine, according to a study by the GMB Union, per The Independent.

The NHS did not respond to Insider’s request for comment. The Department of Health and Popular Care referred Insider to the NHS when asked to comment. 

A junior doctor, a student doctor on hospital placement, a check-up center assistant, a dental administrator, and a home carer spoke to Insider about their experiences.

The five healthcare crozier spoke to Insider on the condition of confidentiality, and their names have been changed for this article.

The junior doctor

“Myself and a lot of other doctors are warmth extremely frustrated at the mismatch between government announcements and the reality of what is actually going on in our hospitals,” Rosie, a lesser doctor in a large hospital trust in Leeds, told Insider. She works in acute wards looking after dozens of patients every week.

There’s regional discrepancy among the government’s rollout of the vaccine to NHS staff, she added.

“I have colleagues that work in a different area of the nation who have already had two doses of the vaccine when there are older colleagues I work with that have not.”

She doesn’t censure the hospital trust she works for, though.

“Despite the government guidance about the implementation of the vaccine and the prioritization of groups, there is no design to assure it is rolled out equally,” she said.

Read more: The UK’s hospital system is on the brink of collapse, forcing overworked stick to postpone cancer treatments, stretch oxygen supplies, and put themselves at risk of catching COVID-19

“It feels as though the oversight has left hospital trusts to scramble to get the staff and resources together to give out the vaccination on their own – which is no mean attainment considering the very large numbers of NHS staff working on the frontline.”

As a result, trusts are offering out vaccines to their pikestaff at different rates, affected by issues related to the vaccine’s supply, storage, and administration, Rosie said.

“I think that the maturity of hospitals are doing the absolute best they can with regards to managing the ever changing COVID-19 environment,” she imagined. “The frustration for me lies with the lack of government support.”

The student doctor

Megan, a student doctor on placement, told Insider she isn’t tried where she fits in on the government’s prioritization list. She works full-time and changes between three different hospitals most weeks, and is on a unheard-of ward nearly every day. This includes medical and surgical wards, theaters, intensive care unit, and clinics.

“It’s comparable to we’re staff but not staff and sometimes forgotten about,” Megan said. She isn’t an NHS worker as she has no staff number or pay check, meaning she isn’t in the even so priority bracket as them, but she works in NHS hospitals alongside NHS doctors.

“I feel like as medical students we are often faced in things as we are not classed as full staff but are full-time front facing to patients and moved around a lot,” she told Insider.

GettyImages 1230547787

A row of ambulances put outside the Royal London hospital

Daniel Leaf-Olivas/AFP via Getty Images


One of Megan’s friends who is also on placement as a swot doctor was due to get a vaccination this week, but got turned away at her appointment for not being staff. This is despite receiving an email engaging her to get the shot.

In an email viewed by Insider, Megan’s friend has since been told that staff have to get vaccinated ahead student doctors, and if they have an appointment they should cancel it – including the student doctors working on COVID-19 precincts.

The testing center assistant

Connor, meanwhile, works as a general assistant at a large COVID-19 testing center in the north of England. The impersonation involves instructing people on how to use a test and processing it, alongside occasionally cleaning the site. He isn’t employed by the NHS, and instead works for a confidential agency that the UK government has outsourced testing contracts to.

“We’ve heard nothing regarding the vaccine and I don’t think we’ll be getting them,” Connor chew out tattle oned Insider, adding that he doesn’t think he is classed in any of the top priority cohorts.

Read more: UK hospitals move COVID-19 patients to motel amid bed shortages

“I think this is because we’re all on zero-hour contracts and are therefore not seen as a priority, despite some people run over 30 hours a week. It feels like we’re just not cared about.”

“Everyone working there is diminishing themselves at risk every time they go in, handling objects we know are infected with COVID-19. It’s disheartening and ire inducing how we’ve been overlooked.”

The dental administrator

Lily is a receptionist and administrator at an NHS dental practice. As well as carrying out administrative do aerobics like scheduling and filing, Lily is also responsible for doing COVID-19 symptom screenings and taking temperatures.

Lily’s workplace one got told last week that its staff would get priority for vaccination, after previously being told that dentists and buttress staff didn’t count as healthcare workers.

“We were told that our practice would be contacted about preparing vaccines but haven’t got a plan or timeline for that yet,” she told Insider.

Read more: A quarter of New York City’s vaccines are customary to people who don’t actually live there. Some don’t even work in the city.

Despite this lack of clarity, the rule is urging dental practices to see as many patients as possible right now – including for non-urgent and routine treatments, Lily recognized Insider.

“It’s really frustrating being told to do all that by the same people who are dragging their feet on getting us vaccinated,” she utter.

The home carer

Paige, meanwhile, is a home carer for a private company. Her job involves visiting elderly clients at digs to care for them, including personal and dementia care.

Paige said her company has contacted the relevant authorities down getting access the vaccine “multiple times” but hasn’t yet been told when staff will be able to get their provocations.

Read more: London Mayor Sadiq Khan declares a ‘major incident’ as the city’s hospitals become deluged with COVID-19 patients

“Even some my clients have not heard when they will be getting the vaccine,” she conveyed, noting that some of them spent Christmas alone with only visits from their carers to bottle up them company.

“Personally I think the government has let a lot of people down,” she told Insider. “It is embarrassing and telling how badly the well pandemic has gone in this country with all the flip flopping of decisions, and all the lining of pockets we have seen, from unfriendly protective equipment deals to

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